Privacy Policy
LAST UPDATED: AUGUST 28, 2026
Curiella (“we,” “us,” or “our”) operates shop.curiella.com. This Privacy Policy explains how we collect, use, disclose, and protect information when you buy goods from the Curiella Shop or contact us.
Information We Collect
AUTOMATICALLY COLLECTED DATA
When you access the Service, we may automatically collect certain information about your device and usage, including:
- IP address and approximate geographic location
- Browser type, operating system, and device information
- Pages visited, time spent on pages, and navigation patterns
- Referring URL that led you to our site
- Click interactions with product links
INFORMATION YOU PROVIDE
We may collect your name, email address, and contact messages when you provide them.
For a Curiella Shop order, we collect the products and variants ordered, order number, transaction status, and the contact and shipping information needed to process, fulfil, support, return, or refund the order. Stripe collects payment-card details directly. Curiella does not receive or store your full card number or card security code.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, analyze site traffic, and understand how our Service is used. These include:
- Essential cookies — Required for the shop to function securely and remember basic display settings (e.g., light/dark theme).
- Analytics cookies — Curiella may assign a random first-party visitor identifier and record share interactions to understand engagement with shop products. Google Analytics may also receive site-usage information when it is configured.
- Preference cookies — Remember your settings and preferences across visits.
- Pinterest advertising and measurement — When configured, the Pinterest Tag uses cookies and similar technology to record site visits and commerce events so we can measure Pinterest advertising and, where permitted, support online behavioral advertising.
You can control cookies through your browser settings. Disabling cookies may affect certain features of the Service.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Analyze usage patterns to improve the Service
- Process payment and fulfil, deliver, support, return, or refund Curiella Shop orders
- Send service messages and communications you request
- Respond to your inquiries and support requests
- Detect and prevent fraud or abuse
- Comply with accounting, tax, legal, and recordkeeping obligations
Data Sharing and Disclosure
We share information only as needed to operate Curiella, complete a service you request, protect the Service, or meet legal obligations. The providers relevant to our current services include:
- Stripe — Processes Curiella Shop card payments and returns transaction status and related payment information to us. Stripe receives payment details directly.
- Printify — Receives the ordered product and variant plus the name, contact details, and shipping address needed to manufacture and ship a Curiella Shop order.
- Turso — Provides database infrastructure used to store order, contact or support, and share-engagement records.
- Resend — Processes contact and service email data when those features are used.
- Google Analytics — May receive device and site-usage information when analytics is configured.
- Pinterest — When the Pinterest Tag is configured, Pinterest may receive page URL and referrer information, browser or device data, cookie identifiers, and commerce-event data such as product identifiers, quantities, order value, currency, and an order identifier. We share this information with Pinterest to measure advertising and, where permitted, support online behavioral advertising. Curiella does not intentionally send payment-card details or shipping addresses to Pinterest. Learn more in the Pinterest Privacy Policy. You can opt out through your Pinterest privacy and data settings or AdChoices.
- Legal requirements — When required by law, regulation, legal process, or to protect people, Curiella, or our legal rights.
We do not sell personal information for money. Some laws may treat analytics or Pinterest advertising and measurement activity as a “sale,” “sharing,” or targeted advertising even when no money is exchanged for personal information. You may ask about or exercise any applicable opt-out right by contacting us.
Data Retention
We retain information only for as long as reasonably needed for the purposes described in this policy, including providing orders, resolving support requests, preventing fraud, and meeting tax, accounting, and legal obligations. Retention periods differ by record type and provider. You may request deletion of personal information, subject to records we must or are permitted to keep.
Your Rights
CALIFORNIA RESIDENTS (CCPA)
If you are a California resident, you have the right to:
- Know what personal information we collect about you
- Request deletion of your personal information
- Correct inaccurate personal information
- Opt out of applicable sale, sharing, or targeted-advertising activity
- Non-discrimination for exercising your privacy rights
EUROPEAN RESIDENTS (GDPR)
If you are located in the European Economic Area, you have the right to:
- Access, correct, or delete your personal data
- Restrict or object to processing of your personal data
- Data portability
- Withdraw consent at any time
- Lodge a complaint with your local data protection authority
Children's Privacy
Our Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will take steps to delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the “Last Updated” date above.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Curiella is a retail brand operated by VaultAI LLC.
Email: privacy@curiella.com
Curiella504 Salt Wedge Drive
Charleston, SC 29492
United States
Website: shop.curiella.com/contact